Culture, Discourse, and the Workplace
229 p. illustrations ; 24 cm
*SHORTLISTED FOR THE 2019 BAAL BOOK PRIZE* Culture, Discourse, and the Workplace brings new theoretical and methodological insights to the complex relationship between language, culture, and identity in professional settings. Examining the politics of language use at work via a critical sociolinguistic approach, this book: Utilises three case studies from institutional and business contexts to provide a unique illustration of participants' roles and ways of negotiating membership within the business meeting; Questions essentialist meanings of culture and the ways in which they constitute a powerful resource for employees to perpetuate or challenge the status quo in their professional setting; Includes a core section on methodology for the workplace discourse researcher as well as a section dedicated to FAQs and a worked example on data analysis; Provides future directions for workplace sociolinguistics as a field and makes a case for holistic research and multidisciplinary enquiry. Culture, Discourse, and the Workplace constitutes a key resource for students and teachers of intercultural communication and ESP and will also be of significant interest to researchers in the fields of workplace studies and business interaction.
Table of Contents
LIST OF FIGURES LIST OF TABLES TRANSCRIPTION CONVENTIONS FOREWORD ACKNOWLEDGEMENTS CHAPTER 1: INTRODUCTION: TALKING 'CULTURE' AT WORK PART I: A PRISMATIC VIEW OF CULTURE CHAPTER 2: CULTURE, POWERFUL METAPHORS, AND COTERMINOUS NOTIONS CHAPTER 3: ASPECTS OF THE MODERN WORKPLACE PART II: DOING RESEARCH IN INTERCULTURAL PROFESSIONAL SETTINGS CHAPTER 4: WORKPLACE DISCOURSE: ISSUES OF THEORY AND METHOD CHAPTER 5: TRICKS OF THE TRADE: Q&As ON DOING RESEARCH IN THE WORKPLACE PART III: DOING CULTURE AND IDENTITY IN WORKPLACE INTERACTION CHAPTER 6: CULTURAL IDENTITY AND THE POLITICS OF DIFFERENCE REVISITED CHAPTER 7: GROUP IDENTITY, TEAMWORK AND MEETING TALK CHAPTER 8: CASE STUDIES CHAPTER 9. CONCLUDING REMARKS REFERENCES INDEX