Articulates a broader understanding of crisis communication, which includes work from scholars in journalism, public relations, audience research, psychology, political science, sociology, economics, anthropology, and international communication.
The Handbook of International Crisis Communication Research articulates a broader understanding of crisis communication, discussing the theoretical, methodological, and practical implications of domestic and transnational crises, featuring the work of global scholars from a range of sub-disciplines and related fields.
Table of Contents
Notes on Contributors ix Introduction: Searching for an Integrative Approach to International Crisis Communication Research 1. Significance and Structure of International Risk and Crisis Communication Research: Toward an Integrative Approach 1 Andreas Schwarz, Matthew W. Seeger, and Claudia Auer Part I Disciplinary Foundations for International Crisis Communication Research 11 Political Science 2. Political Science Research on Crises and Crisis Communications 13 Saundra K. Schneider and Marty P. Jordan Management and Economics 3. Delving into the Roots of Crises: The Genealogy of Surprise 24 Christophe Roux Dufort Psychology 4. The Psychology of Crisis Communication 34 M. Brooke Rogers and Julia M. Pearce Sociology 5. Sociological Foundations of Crisis Communication 45 Martin Voss and Daniel F. Lorenz Anthropology 6. Crisis in Social Anthropology: Rethinking a Missing Concept 56 Stefan Beck and Michi Knecht Communication: Toward an Integrative Approach 7. Communication Conclusions for an Integrative Approach to International Crisis Communication Research 66 Claudia Auer, Andreas Schwarz, and Matthew W. Seeger Part II Actors and Institutional Communicators in International Crises 73 War 8. Military, Government, and Media Management in Wartime 75 Kathrin Schleicher Terrorism 9. Crisis Communication and Terrorist Attacks 85 Owen Hargie and Pauline Irving Natural Disasters/Pandemia 10. Communication Concerning Disasters and Pandemics: Coproducing Community Resilience and Crisis Response 96 Jenni Hyvarinen and Marita Vos Organizational Crisis 11. International Organizational Crisis Communication: A Simple Rules Approach to Managing Crisis Complexity 108 Robert R. Ulmer and Andrew S. Pyle Political Crisis 12. Conceptualizing Political Crisis and the Role of Public Diplomacy in Crisis Communication Research 119 Claudia Auer Part III The Role of the Media in the Construction of International Crises 133 War 13. The Role of the Media in the Discursive Construction of Wars 135 Stig Arne Nohrstedt Terrorism 14. Terrorism and the Role of the Media 145 Liane Rothenberger Natural Disasters/Pandemia 15. Media Framing of Disasters: Implications for Disaster Response Communicators 155 J. Suzanne Horsley Organizational Crisis 16. Organizational Crisis and the News Media 165 Mario Schranz and Mark Eisenegger Political Crisis 17. Political, Social, and Economic Crises in Public Communication 175 Kurt Imhof Part IV Domestic and International Audiences in the Context of Crisis Communication 189 War 18. War, Media, and Public Opinion: A Battle for Hearts and Minds 191 Michel M. Haigh Terrorism 19. Terrorism Orchestrated Staging and Indicator of Crisis 200 Wolfgang Frindte, Daniel Geschke, and Sebastian Wagner Natural Disasters/Pandemia 20. Reoccurring Challenges and Emerging Threats: Crises and the New Millennium 212 Patric R. Spence and Kenneth A. Lachlan Organizational Crisis 21. Domestic and International Audiences of Organizational Crisis Communication: State of the Art and Implications for Cross Cultural Crisis Communication 224 An Sofie Claeys and Andreas Schwarz Political Crisis 22. Environmental Crises and the Public: Media Audiences in the Context of Environmental and Natural Threats and Disasters 236 Jens Wolling Part V The State of Crisis Communication Research Around the Globe 249 Crisis Communication Research in Africa 23. Crisis Communication Research in South Africa 251 Herman Wasserman and Nathalie Hyde Clarke 24. Crisis Communication Research in Nigeria 259 Amiso M. George Crisis Communication Research in Asia 25. Crisis Communication Research in the Chinese Mainland 269 Yi Hui Christine Huang, Fang Wu, Yang Cheng, and Joanne Chen Lyu 26. Crisis Communication Research in Singapore 283 Augustine Pang 27. Crisis Communication Research in South Korea 292 Sora Kim 28. Risk and Crisis Communication Research in India 302 Ganga S. Dhanesh and Krishnamurthy Sriramesh Crisis Communication Research in the Middle East 29. Crisis Communication Research in the Middle East & North Africa (MENA): Echoes of Normalizing Historical Crisis 313 Ibrahim Saleh 30. Crisis Communication Research in Israel: Growth and Gaps 327 Eytan Gilboa and Clila Magen Crisis Communication Research in Australia and Oceania 31. Crisis Communication Research in Australia 337 Chris Galloway 32. Crisis Communication Research in Aotearoa/New Zealand 347 Ted Zorn, Margie Comrie, and Susan Fountaine Crisis Communication Research in Western Europe 33. Crisis Communication Research in Germany 357 Andreas Schwarz 34. Crisis Communication Research in Northern Europe 373 Finn Frandsen and Winni Johansen Crisis Communication Research in Eastern Europe 35. Crisis Communication Research in Eastern Europe: The Cases of Poland and Hungary 384 Gyorgy Szondi and Pawe Surowiec 36. Crisis Management and Communication Research in Russia 397 Sergei A. Samoilenko Crisis Communication Research in Latin America 37. Crisis and Risk Communication Research in Colombia 411 Jesus Arroyave and Ana Maria Erazo Coronado Crisis Communication Research in North America 38. Crisis Communication Research in the United States 422 Matthew W. Seeger, Alyssa Grace Sloan, and Timothy L. Sellnow Part VI Challenges and Topics of Future Research on Crisis Communication 435 Conceptual and Methodological Challenges of Risk and Crisis Communication in the Twenty-first Century 39. Paradigms of Risk and Crisis Communication in the Twenty first Century 437 Robert L. Heath and Michael J. Palenchar 40. Global Product Recall Communications and Regulatory Focus Theory 447 Daniel Laufer 41. Methodological Challenges of International Crisis Communication Research 456 W. Timothy Coombs New Technologies in International Crisis Communication 42. New Technologies and Applications in International Crisis Communication and Disaster Management 465 Andreas Schwarz, Jean Christophe Binetti, Wolfgang Broll, and Andreas Mitschele Thiel 43. The Future Role of Social Media in International Crisis Communication 478 Chiara Valentini and Dean Kruckeberg Preparation for International and Cross-cultural Crises 44. Preparing for International and Cross cultural Crises: The Role of Competing Voices, Inclusivity, and the Interplay of Responsibility in Global Organizations 489 Timothy L. Sellnow and Shari R. Veil 45. Putting Research into Practice: Models for Education and Application of International Crisis Communication Research 499 Alice Srugies Summing Up and Looking Ahead: The Future of International Crisis Communication Research 46. Risk, Crisis, and the Global Village: International Perspectives 510 Matthew W. Seeger, Claudia Auer, and Andreas Schwarz Index 518