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電子書籍詳細


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コミュニケーション技能ハンドブック(第4版)

The Handbook of Communication Skills

4 NED

Hargie, Owen (EDT)

Routledge 2018/07
出版国: GB
ISBN: 9781138219120
eISBN: 9781315436111
KNPID: EY00236241
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Full Description

The Handbook of Communication Skills is recognised as one of the core texts in the field of communication, offering a state-of-the-art overview of this rapidly evolving field of study. This comprehensively revised and updated fourth edition arrives at a time when the realm of interpersonal communication has attracted immense attention. Recent research showing the potency of communication skills for success in many walks of life has stimulated considerable interest in this area, both from academic researchers, and from practitioners whose day-to-day work is so dependent on effective social skills.

Covering topics such as non-verbal behaviour, listening, negotiation and persuasion, the book situates communication in a range of different contexts, from interacting in groups to the counselling interview. Based on the core tenet that interpersonal communication can be conceptualised as a form of skilled activity, and including new chapters on cognitive behavioural therapy and coaching and mentoring, this new edition also places communication in context with advances in digital technology.

The Handbook of Communication Skills represents the most significant single contribution to the literature in this domain. Providing a rich mine of information for the neophyte and practising professional, it is perfect for use in a variety of contexts, from theoretical mainstream communication modules on degree programmes to vocational courses in health, business and education. With contributions from an internationally renowned range of scholars, this is the definitive text for students, researchers and professionals alike.

Table of Contents

Editorial Introduction

Part 1 Communication skill in theory and practice

1. Skill in Theory: Communication as Skilled Performance

Owen Hargie

2. Skill in Practice: An Operational Model of Communicative Performance

Owen Hargie

Part II Core communication skills

3. Nonverbal Behaviour as Communication: Approaches, Issues, and Research

Randall A. Gordon and Daniel Druckman

4. Questioning

Karyn Stapleton

5. Reinforcement

Len Cairns

6. On Explaining

George Brown and Sarah Edmunds

7. Self-Disclosure: Strategic Revelation of Information in Personal and Professional Relationships

Charles H. Tardy and Joy Smithson

8. Listening

Graham D. Bodie 

9. Humour and Laughter

May McCreaddie and Jon Harrison

10. Persuasion

Daniel J. O’Keefe

Part III Applying skills in specific contexts

11. Asserting and Confronting

Richard F. Rakos

12. Interacting in Task Groups

Arjaan Wit

13. Negotiating

Colleen E. Mills

14. Mentoring and Coaching

Bob Garvey

15. Relational Communication

Steve Duck and Pam L. Secklin

Part IV Applying skills in specialised interviewing contexts

16. The Employment Interview

Rob Millar and Anne Tracey

17. The Cognitive Interview

Amina Memon and Julie Gawrylowicz

18. The Developmental Counselling and Therapy Interview

Sandra A. Rigazio-DiGilio and Allen E. Ivey

19. Cognitive Behavioural Communication Skills

Frank Wills

20. The Appraisal Interview Reappraised

Dennis Tourish

Part V The training context

21. Training in Communication Skills: Research, Theory and Practice

Owen Hargie